Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
6.3
Location
8.5
Service
8.6
Dining
5.6
Guest reviews
8.0/10
based on 15 reviews
6.7
6.7/10 based on 17 reviews
Walter
United Kingdom,
December
2024
9.0/10
I had a pretty mixed experience at the hotel. The location was great, being modern yet close to the main city and shopping areas. However, the rooms felt like they needed some work, lacking natural light and a fresh coat of paint. On the brighter side, the staff was incredibly courteous and responsive to my needs, even arranging room service late at night despite some kitchen challenges. Overall, it was decent value for money, but there’s certainly room for improvement.
Rooms
5.0
The rooms were probably former store rooms, dark and in need of a fresh coat of whitewash.
Service
9.0
The staff was really courteous and attentive, managing to provide room service for bread and omelets at around 1:30 am, which was impressive despite kitchen limitations.
Location
8.0
The location of the hotel is crucial, modern, and conveniently close to the main city and shopping areas, though it was under renovation.
Dining
6.0
The dining options are quite basic; it's good value for money but don't expect anything fancy.
Facilities
7.0
Facilities were decent enough, but it could use some upgrades.
William
United Kingdom,
November
2024
8.8/10
I had a pleasant stay at this hotel, notably due to its great location near the main city, which made exploring easy. The rooms were spacious and clean, though they could use a bit of a refresh with some natural light. The staff was incredibly friendly and responsive to my needs, providing good service despite some challenges. However, the dining options were pretty basic, and I found the breakfast selection to be quite limited.
Rooms
7.0
The room I stayed in was big and clean, but it lacked natural lighting and needed some whitewash.
Service
9.0
The staff was very friendly and helpful, providing everything I asked for, even coordinating a taxi for my visit to Naimish.
Location
10.0
The hotel's location is crucial as it's modern yet close enough to the main city for shopping and historical sites.
Dining
5.0
Dining was not very exciting, and though the options were good for value, it wasn't what I expected with quite a basic fare.
Facilities
6.0
The facilities were decent, but I wish there had been more amenities to enhance the stay.
Adam
United Kingdom,
November
2024
8.4/10
I had a mixed experience at the hotel. The location is quite good, and the staff were really helpful and friendly. However, I found the room to be a bit cramped and lacking natural light, which was disappointing. The dining was decent but nothing fancy, and the facilities could use some improvement. Overall, it provides good value for money but with some areas needing attention.
Rooms
5.0
The room I stayed in was a bit cramped and had no natural light, which made it feel musty.
Service
8.0
The front desk staff were responsive and very friendly, going out of their way to help me with my requests.
Location
9.0
The hotel is located close to the main city and local markets, making it convenient for getting around.
Dining
7.0
The dining options were good, providing decent value for money, though I didn't find anything truly exciting on the menu.
Facilities
6.0
The facilities were in construction/renovation, which affected the overall experience, but still had some modern touches.
Daniel
United Kingdom,
November
2024
7.8/10
The hotel is convenient, especially for those visiting nearby venues, and the staff is really friendly and helpful. The rooms are quite spacious and clean, but I noticed a bit of a musty smell. Dining options are good for the price but lack some excitement. Overall, it's a decent place to stay, though the ongoing renovations were a bit of a drawback.
Rooms
7.0
The rooms were big and clean, but they could use some freshening up due to a musty smell.
Service
9.0
The staff was very courteous and helpful, making sure I had everything I needed.
Location
8.0
The hotel is in a crucial location, close to the marriage venue, which made it really convenient for us.
Dining
6.0
Dining was good value for money, but the options felt a bit boring, lacking variety.
Facilities
5.0
Facilities are decent, though the hotel is currently in the construction stage which detracted from the overall experience.
Harry
United Kingdom,
November
2024
7.4/10
I had a pleasant stay at this hotel with its friendly staff and comfortable rooms. The location was excellent, making it easy to get around. However, the dining options were a bit lackluster, and the infrastructure felt challenged. Overall, it's good value for money if you don't mind some minor issues.
Rooms
8.0
The rooms were spacious and clean, which made my stay more enjoyable.
Service
9.0
The service was impressive; the staff were very helpful, and even though the kitchen was closed, they managed to get me some bread and coffee late at night.
Location
8.0
The hotel's location was very convenient, especially for booking taxis to visit places like Naimish.
Dining
5.0
The dining experience was okay, with decent regional dishes, but it wasn't very exciting.
Facilities
6.0
The hotel facilities were decent, but I did notice some areas were under construction.
Cameron
United Kingdom,
October
2024
8.2/10
I had a lovely stay at this hotel. The staff was incredibly friendly and always ready to help, and I really appreciated the convenient room service late at night. However, the rooms could use some improvement as they felt a bit musty, and the lack of natural light was disappointing. The location was just perfect, making it easy to access local attractions and markets.
Rooms
5.0
The rooms felt a bit musty and lacked natural lighting, which wasn't ideal.
Service
9.0
The staff was very friendly and helpful, even coordinating room service at 1:30 am.
Location
10.0
The location was crucial for accessing local markets and booking taxis for visits around Naimish.
Dining
Facilities
Mia
United Kingdom,
September
2024
7.2/10
Overall, I had a pleasant stay at the hotel. The rooms were big and clean, and the front desk staff were very helpful. However, the dining options were somewhat limited, and the hotel was undergoing some construction, which affected the ambiance. Despite these minor drawbacks, I found the location to be quite convenient for visiting nearby attractions.
Rooms
8.0
The rooms were big and very clean, providing a comfortable atmosphere during my stay.
Service
9.0
The staff at the front desk were very cooperative and even managed to get me room service for bread and omelette at 1:30 AM, which was impressive.
Location
7.0
The location was quite convenient for accessing taxi services to nearby attractions like Naimish, although the hotel was in a bit of a renovation phase.
Dining
5.0
Dining was just okay; the fare was a bit boring and lacked variety, but it was good value for money.
Facilities
6.0
The facilities were functional, but with the hotel under renovation, it felt slightly out of sync with modern expectations.
Molly
United Kingdom,
September
2024
7.0/10
The hotel had a great location, being modern and close to the main city and a marriage venue. The staff was incredibly helpful, even managing to serve room service late at night. However, the room I stayed in felt more like a storeroom with poor lighting and it could have used a fresh coat of paint. The dining options were quite basic, which was a bit underwhelming.
Rooms
5.0
The room was probably a storeroom with no natural lighting and could use some whitewash.
Service
8.0
The staff was very helpful and responsive, even though the infrastructure challenged them.
Location
9.0
The location was crucial, being modern yet close to the city and a marriage venue.
Dining
6.0
The dining is simple and slightly boring, but it offers good value for money.
Facilities
7.0
The facilities were decent, but nothing luxurious or exciting.
Tommy
United Kingdom,
September
2024
7.6/10
The hotel is well-situated, making it easy to access shopping and historical places. My room was clean and comfortable, but the lack of natural light was a bit of a letdown. The service was friendly and efficient, which I appreciated, especially late at night. Overall, it's a good value for money, but the dining options were quite basic.
Rooms
7.0
The rooms were clean and comfortable, but mine seemed to lack natural light, which was disappointing.
Service
9.0
The staff was very friendly and helpful. They managed to serve food even when the kitchen was closed, which was impressive.
Location
9.0
The hotel's location is excellent; it's modern yet close to the heart of the city, making it convenient for both shopping and exploring historical sites.
Dining
5.0
Dining was a bit underwhelming, offering basic fare that lacked variety.
Facilities
6.0
Facilities were decent, but nothing particularly stood out as impressive.
Sawyer
United Kingdom,
August
2024
6.8/10
I had a mixed experience at this hotel. The location is convenient and the service was friendly and helpful, which made my stay enjoyable. However, the rooms left much to be desired, as they were musty and lacked proper lighting. Overall, it's a place with potential but needs some improvements in the room quality.
Rooms
5.0
The rooms were quite musty and felt more like a store room, with hardly any natural light.
Service
9.0
The service was really friendly and accommodating, even managing to serve room service late at night when the kitchen was closed.
Location
8.0
The location was modern and strategically placed, making it easy to book taxis to explore the main city attractions.
Dining
7.0
The dining options were satisfactory, but nothing fancy; the quality was decent given the price.
Facilities
6.0
The facilities were okay, but nothing standout; improvements could really elevate the experience.
Aaron
United Kingdom,
August
2024
9.4/10
The hotel was conveniently located near shopping and historical sites, which made my stay enjoyable. The staff were friendly and responsive to my needs, but I found the service to be a bit slow at times. The dining options didn't impress me; they were pretty standard and could use some pizzazz. Overall, it’s a decent place for the price, but there are some areas for improvement.
Rooms
7.0
While the room was comfortable, it could have used a fresh coat of paint for a more modern feel.
Service
6.0
The staff was friendly and did their best to accommodate requests, but things moved a bit slowly.
Location
9.0
The location was fantastic and close to a marriage venue house, which was very convenient.
Dining
5.0
The dining options were rather boring, lacking variety and excitement, yet still decent for the price.
Facilities
6.0
Facilities were basic but functional, with nothing particularly standout.
Scarlett
United Kingdom,
August
2024
6.6/10
The hotel has a modern feel and a good location that’s close enough to the main city. The service was excellent, even managing to provide room service at 1:30 AM. However, the room I stayed in could definitely use some improvements, like a fresh coat of paint. Overall, it's a decent place, but not perfect.
Rooms
6.0
My room was quite spacious, but it lacked natural lighting and needed a coat of whitewash.
Service
9.0
The staff was incredibly courteous and responded immediately to my needs, showing great dedication even with the kitchen being closed.
Location
7.0
The location is crucial, especially being near the station, though it is currently undergoing some construction.
Dining
5.0
Dining was a bit boring, but the value for money was reasonable if you don't expect anything too extravagant.
Facilities
6.0
The facilities were decent, although I didn't have a chance to explore much due to the renovations.
Samuel
United Kingdom,
July
2024
9.2/10
I had a pleasant stay at this hotel with its clean and spacious rooms, and the staff were incredibly friendly and helpful. The location is quite good and generally convenient, although I did notice some renovations going on that made things a bit hectic at times. While the facilities are nice, I was hoping for a bit more variety in the dining options. Overall, it was a decent experience for the price.
Rooms
8.0
The rooms were big and clean, offering plenty of space to relax.
Service
7.0
The staff was very helpful and courteous, although they seemed challenged by the ongoing infrastructure.
Location
7.0
The location is convenient, modern, yet it's undergoing renovations which can be a bit disruptive.
Dining
5.0
The dining options were basic and didn't offer much variety, which was a bit disappointing.
Facilities
6.0
The facilities were nice but could use some updates, especially during peak times.
Charlotte
United Kingdom,
July
2024
8.0/10
The hotel is located in a convenient area of Lucknow, close to shopping and historical sites. The rooms are spacious but needed a bit of touch-up. The service was exceptional, with friendly staff always ready to help, even late at night. However, the dining options were rather basic, which could be improved. Overall, it's a decent stay with good value for money, especially considering the service.
Rooms
7.0
The rooms were very spacious but required a fresh coat of whitewash to improve the ambiance.
Service
10.0
The service was outstanding; the staff was friendly and responded immediately to any request, even offering room service at 1:30 am.
Location
9.0
The location was crucial, making it easy to explore shopping areas and historical sites, plus it was near the station.
Dining
6.0
The dining options were generally good for the price, but I found the fare to be quite boring and not particularly fancy.
Facilities
6.0
The hotel had basic facilities which were functional, but nothing exceptionally noteworthy.
Benjamin
United Kingdom,
June
2024
8.6/10
I had a pretty good stay overall! The hotel's location was excellent, very modern yet conveniently close to the main city and shopping spots. The rooms were spacious but did need some freshening up with a coat of whitewash. The staff was incredibly friendly and accommodating, even managing to get me room service at an unusual hour. I wish the dining options were a bit more exciting, though.
Rooms
7.0
The room was very spacious but lacked natural lighting and needed a bit of touch-up.
Service
9.0
The staff was friendly and helpful, responding quickly to my requests despite the kitchen being closed.
Location
10.0
The hotel is in a crucial spot, modern yet close to the main city and shopping areas.
Dining
5.0
Dining was decent but felt a bit boring; just regular traditional bread and not too many exciting options.
Facilities
8.0
Facilities were generally good, though I didn't explore too much.